A ‘Passion’ for Helping Others

Davis Provides Assistance So Patients Can Get Help 

By Ryan Clark
CHS Communications Director

When patients need help, she’s there for them. But she’s no doctor or nurse or physician assistant.

Instead, Hali Davis helps before patients ever set foot in one of those offices.

As a coding assistant for the Child Development Center of the Bluegrass, the Somerset native earned her undergraduate degree in Child and Family Studies and sees her position as a way to make sure families receive all the resources they need.

“I have always had a passion for helping others,” Davis says. “When I took this job, I saw families needing more. This is when I began gathering more resources available in our community or the community the patient is from.”

Now, she works with families to provide financial counseling and ensure they understand their insurance coverage before they start occupational therapy, physical therapy or speech therapy.

“In my role, I’ve found that insurance companies are not allowing enough visits for therapy for our families with children who receive multiple therapies each week,” she says. “This can cause stress on the family financially for out-of-pocket expenses, which often leads to the conversation, of the pediatric patient receiving fewer therapies or none at all because the family could not afford the service.”

So, Davis looks for other resources to help. 

“I found several grants they can apply for, including the Kosair Grant, HUD housing applications, and UK Financial Support,” she says. “I also provide information on Medicaid waivers, including the Home and Community-Based Waivers, and the Michelle P. Waiver. I help families navigate Medicaid and I ask the family if they need me to look into any other resources within their community.”

And because of her efforts, they can continue their therapy.

“My favorite part of my day is speaking to families,” she says. “I love hearing their stories and learning about their lives. The best part is finding ways I can help them.”

And what would she say to someone who wanted to travel down a similar path?

“I would be honored if someone said they wanted to follow in my footsteps,” she says. “My hope is that when we all work together, we can help each other achieve our highest potential and serve our community in the best way possible.”